Our Quality Guarantee to You

When it’s time to upgrade your current heating and cooling system, look no further than Art Newsome, Inc. As one of the best HVAC companies in Williamsburg, VA, we make it easier to attain comfortable temperatures throughout your property. Enjoy strong and consistent air all year long. An ANI-serviced property is backed by our commitment to deliver, and maintain, great results. To that end, we support our products and services with a comprehensive quality guarantee. Learn about each commitment below.

100% Money Back Guarantee

We agree to accept responsibility for your complete satisfaction with the materials and installation provided by Art Newsome, Inc. During the first year, if you are dissatisfied with the performance of the equipment or service, we will make every effort to correct the problem to your satisfaction or we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price.

Best Value at Best Price Guarantee

We guarantee the best value at the best price based on our detailed work specification using comparable products, efficiency, and our installation quality standards. If you receive a better offer in a direct, apples-to-apples comparison, present it to us in writing and we will give you $100.00!

Lemons into Lemonade Guarantee

If your new comfort system suffers a catastrophic failure (compressor, coil, or heat exchanger failure) during the first year of operation, we will replace the unit instead of just the failed part, no questions asked.

Lifetime Ductwork Guarantee

ANI is so confident in our craftsmanship on installing your new complete duct system, we will repair any defect due to workmanship for as long as you own your home.

Our Quality and Workmanship Guarantee

We guarantee our quality and workmanship will meet your satisfaction or you don’t pay until it does. We will conduct a quality walkthrough with you, and demonstrate the workmanship we agreed to in writing in our specifications for your home. We guarantee you will be 100% satisfied with our quality!

“Service in Hours; Not in Days” Guarantee

If you experience any type of breakdown during your warranty period, we guarantee that we will be there for you. We will be there within eight hours of your call - regardless of our workload at the time. If it takes longer than our promise, please let us know and you will be reimbursed $100.00 for any inconvenience.

“With All Due Respect” Guarantee

ANI guarantees our trained Service and Installation Technicians will respect you and your home during our visit. Our uniformed employees will not smoke or curse in your home or on your property; nor will they use their cell phones for non-emergency personal use. We will take precautions to protect your floors and walls, and will clean up the jobsite before we leave. If we fail to do so, we will pay you $100 for any inconvenience.

Lifetime Refrigerant Circuit Guarantee

ANI will repair any refrigerant circuit leak that was caused by an ANI workmanship error for as long as you own your system.

“No Out of Pocket” Guarantee

During the term of your labor warranty, any fees to repair a broken down unit or to replace any in warranty parts will come out of our pocket, not yours. This includes any overtime or diagnostic charges relating to a warranted repair.

Contact us today to request additional terms and conditions pertaining to our quality guarantee. We proudly serve commercial and residential clients in Newport News, as well as Hampton, Poquoson, Yorktown, Williamsburg, Toano, Norge, Carrollton, Suffolk, Smithfield, and Gloucester County, Virginia.